Twin eye

Twin eye
Twin eye
Twin eye

Compatible Devices


About Application:

Wideum is a pioneering remote service technology company, focusing on developing innovative applications for smartphones, tablets, and smart glasses. Their proprietary software facilitates the execution of complex tasks and maintenance operations through remote assistance, enabling seamless information sharing between field service operators and support departments. Their flagship solution, Twin Eye®, empowers service teams worldwide to deliver real-time, visual augmented reality (AR) assistance and guidance to customers, field workers, and employees. Twin Eye® is a video remote support software designed for smart glasses, allowing technicians and experts to communicate hands-free, ensuring efficient incident resolution.

Some of the special features of Twin Eye® include unlimited minutes for remote live video via smart glasses, fully hands-free operation, and unlimited minutes for recording and storing video calls and files. It also offers real-time video calls with experts, zoom functionality for closer inspection, online and hotline personal support available in less than 24 hours every day of the year, free training through non-presential means, and support for multiple languages including English, German, French, Chinese, Spanish, Italian, and Japanese. Additionally, Twin Eye® features a transparent display mode that can be activated through the Vuzix App Store, a call history feature to ensure no contacts are missed, and the option for on-premise installation.

To access Twin Eye®, users must register a free account by contacting For more information, visit

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